Refund Policy
Refund Policy
Refund
Your satisfaction is our priority. If you are not entirely satisfied with your Salati mat, we are committed to finding a solution as quickly as possible.
Return Period
You have 30 days from the receipt of your order to contact us in case of a problem.
Return Conditions
To be eligible for a return, your item must be:
- In its original, unused condition
- In its original packaging
- Accompanied by proof of purchase
Non-Refundable Items
Items that are used, damaged by the customer, or returned after the 30-day period are not eligible for a refund.
Return Procedure
Contact us by email at contact@bysalati.com stating your order number and the reason for your return. We will provide you with return instructions within 48 hours.